FAQ

Product

1. Does the product look same as the website?

Yes, the product will look same as the website.

Although we strive for perfection, please expect a variation of 5-10% in color because of the changes in lighting used for photography.

2. How do I preserve my sarees?

Pure silk sarees require an extra care.

  • Store them in a cool, dry place away from direct sunlight to prevent fading.
  • Wrap them in soft cotton or muslin cloth to allow airflow and avoid moisture buildup.
  • Refold the sarees every few months to prevent creases from becoming permanent.
  • Keep them away from naphthalene balls, as they can damage the fabric, and use silica gel packets instead to absorb excess moisture.
  • For long-term storage, avoid plastic covers, as they can trap humidity and cause discoloration.   

3. Do you make any custom deigned sarees?

Creating a new design for a single saree is expensive and time-consuming, which is why we do not accept custom design orders.

4. Do you stitch blouses?

Sorry we don't.

5. How do I clean my sarees?

Instead of cleaning at home, we always suggest dry cleaning from an expert.

 

Shipping

1. Do you offer free shipping?

Yes, we offer free shipping inside India.

2. What happens if I missed my delivery?

If you’re not available during the first attempt, our courier partner will try to reach you again. Usually, they make up to 3 delivery attempts.

We offer free shipping on all orders, which means we cover the delivery cost for you. If the courier is unable to deliver after 3 attempts, the saree will be returned to us, and we will be charged for both the forward and return shipping.

In such cases, you’ll need to cover the reshipping cost.

To avoid this, please ensure your phone is reachable and that someone is available at the delivery address to receive your order.

Pre-book & block sarees

Can I pre-book and block a saree?

Yes, you can pay 30% and prebook a saree. We can keep the saree aside for a maximum of 30 days.

Contact

Do you have a physical store?

Since we deal completely online, we do not have any "physical store".

However, if someone wishes to see the product before buying, we do have an option of video call shopping.

How can I contact you?

You can reach out to us on provided whatsapp number.